The information provided here is for 3manager subscribers and suppliers who have questions about our terms, policies and compliance.
Privacy. Your personal data is safe in 3manager
3manager.com respects the privacy of its users and is committed to protecting their personal information. This policy describes how we may collect and use personal information, and the rights and choices available to our visitors and users regarding such information.
We strongly recommend that you read the policy which is integrated with our End User Licence Agreement (EULA) and make sure you fully understand and agree with it, before you access or use any of our services.
GDPR. Data Processing Addendum (DPA)
The security of your personal data is important to us - and the same applies to your customers. Therefore, we have added a Data Processing Addendum (DPA) to our subscription terms, which all customers must approve to use 3manager. As of May 25th 2018, our user terms of service (EULA) include a provision to ensure GDPR compliance.
At 3manager we use vendors / sub-processors which have DPA´s to ensure GDPR compliance:
AWS (All data is hosted in AWS Ireland)
Hootjar (Understanding user behavior by tracking site navigation and clicks
MailChimp (All newsletters are sent from here and e-mails registered )
HubSpot (Tracking where the customer signs up for documenting accurate requests and history tracking on the website)
Facebook (A pixel is installed on the website which gives the ability to track if you got directed from a Facebook ad)
Google (Backup for e-mail reports for support and testing purposes)
Slack (user data is discussed in internal chat forums for support purposes)
YouTrack (Internal ticket system for bug fixing which can contain user data)
Zendesk (Helpdesk system where user data is used for documenting/reproducing issues)
If you are a Partner or a customer who needs further documentation of compliance with 3manager acting as a Processor (for example, as a customer who processes their own user's data through 3manager or as a Partner who integrates directly with 3manager) you can download and sign our DPA below and return to GDPR@3manager.com which then sends a signed version back to you.
Cookies. How we use them
A cookie is a text-only string of information that is stored by your browser when you navigate around a website.
Cookies are required to use the 3manager.com services and are used in the following ways:
To keep the session open after a user logs in.
To compile anonymous, aggregated statistics that allow us to understand how users use our site and to help us improve the experience of our website. It is not possible to identify you personally in this way.
When a user has enabled "Remember Me" a cookie allows the user to access their account without logging in each time. This cookie is removed when the user explicitly logs out.
These cookies contain no personal information, but clearly, users shouldn't enable 'Remember Me' when using a publicly-accessible computing device or terminal.
Want to know which type of cookies we use? click below.
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